A New Podcast Presents Disaster Recovery Challenges and Solutions for Small Businesses

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CREW is pleased to present a new episode in the Ready to Recover podcast series

The new podcast focuses on disaster recovery challenges and solutions for small businesses, including issues that are relevant for a wide audience — from disaster preparedness specialists and community planners, to insurance professionals and small-business owners.

Four guest experts unpack these issues and offer thought-provoking ideas and insights:

  • Carolyn Kousky, Associate Vice President for Economics and Policy Analysis at the Environmental Defense Fund (EDF), and author of Understanding Disaster Insurance: New Tools for a More Resilient Future.
  • Ben Collier, Associate Professor in the Department of Risk, Insurance, and Healthcare Management in the Fox School of Business at Temple University.
  • Claire Kramer Mills, Assistant Vice President and Director of Community Development Analysis, Outreach & Education at the Federal Reserve Bank of New York.
  • Tina Poole Johnson, Deputy Director and Senior Fellow at the Center for Impact Finance at the University of New Hampshire’s Carsey School of Public Policy.

To access the recording — along with a transcript, speakers’ bios, and show notes — go to the Ready to Recover site (podcasts.crew.org), or listen via these podcast apps: Apple Podcasts, Spotify, Google Podcasts, and Amazon Music (just search for Ready to Recover).

New! Results of CREW’s Survey of Insurance Agents in the Western U.S.

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CREW surveyed insurance agents who sell homeowners and renters policies in the western United States to learn about their experiences and opportunities for discussing earthquake risk and earthquake insurance with consumers. More than 800 agents responded!

View CREW’s publication of the survey results.

The survey offers insight into a range of topics, including:

  • What opportunities agents have to talk with consumers about earthquake risk and insurance.
  • How common it is for consumers to ask about earthquake insurance.
  • How familiar agents are with the earthquake risk in the areas where they sell policies.
  • How willing agents are to educate consumers about earthquake risk and earthquake insurance.
  • What information and resources agents need in order to educate consumers about their risk and options.

The results of this inquiry can assist emergency managers and earthquake preparedness professionals both to understand the role of insurance agents in educating the public, and to design targeted and effective risk-communication tools and preparedness resources and messaging.